2019 Submission 13

Timestamp: 2019/02/03 02:15:23 PM
Email Address: xxxxx@xxxxxx.xxxx
Name: xxxxx xxxxxxxxx
Stakeholder Group: Private Sector
Protecting Consumers Against Phone Phising
As people have more information about themselves available online, with more data breaches occurring, it is simple for scammers to use credible information to build trust and initiate spear phasing attacks, leaving the victim with their personal identity information compromised and or financially distressed. Social engineering attacks are difficult to combat, and especially difficult to recover from in terms of financially, psychologically, and more. How might we help people protect themselves from theses phasing scams, particularly when they use social engineering tactics? This project will explore potential solutions to better protect consumers based on data collected on “VISHING’ (VOICE PHISING) attacks. The first phase will entail information gathering through in-depth interviews and scraping online sources, and the second phase will include designing a prototype of a tool for consumers to protect themselves against social engineering tactics and testing its plausibility with users. Source-Michelle Chen,, Master of Information Management and System (MIMS), School of Information, UC Berkeley
Issue Areas: Data Privacy, Cybersecurity, TechLash